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Sales Executive – (Renault Worcester)

Job details

Employment type: Full time

Posted: 25th July 2019

Location: Renault, Worcester

We are part of a multi-franchise family owned group with a passion for success and great customer service. This role based in Worcester at a market leading dealership selling new and used vehicles from ongoing growth we are looking to recruit a sales executive. Previous motor experience isn’t essential however other previous sales roles would be beneficial. You must have a passion for sales and customer satisfaction is key. We offer superb on target earnings uncapped and a company car.

Essential skills are a high level of interpersonal skills, presentation skills, qualification skills and the ability to close.

We operate a highly successful team and we are about creating loyal, long term future customers.

Main Duties –

  • To sell and promote the sale of all new and used vehicles in line with all aspects of dealership and manufacturer trading policies
  • To create and maintain a positive customer-friendly sales environment whilst taking responsibility for the day-to-day maintenance and presentation of the showroom
  • To always be prepared to receive and process new customer enquiries (via telephone, walk-in and email)
  • To guide and inform the customer whilst being able to give a competent and enthusiastic presentation of all of the vehicles within the product range
  • To achieve both new and used vehicle sales targets along with secondary accessory and financial services targets
  • To achieve a high level of customer satisfaction as reported in the monthly customer satisfaction analysis
  • To ensure all customers are handled with “Family-like Care”
  • To ensure company processes are followed to improve Customer Satisfaction and retention. This includes embracing Customer Satisfaction Action Plans, proactively selling Service Plans and following up finance renewal leads
  • To adhere to agreed staff development plans and undertake manufacturer training and eLearning modules to achieve required certification levels
  • Record all new and used sales enquiries along with all sales activity in the appropriate sales control/dealer marketing system
  • Offer/carry out a vehicle demonstration drive with all new customer enquiries
  • To maintain a high level of product knowledge along with a detailed understanding of all current dealer and manufacturer marketing programmes

Please email your CV and covering letter to the Sales Manager alison.byers@startingroup.co.uk 

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