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Covid 19 Update - Sales and Service departments now fully open

Renault Sales Executive, Worcester


£Upto £60,000

Driving licence required


Advert published

29 March 2021

Applicants end

31 May 2021

Job Description

Startin Group is a family owned and run car dealership company based in Worcestershire. We have been established since 1840 and pride ourselves on going the extra mile. We have a passion for success and pride ourselves on attention to detail across all areas of our business.

We have a unique opportunity for a sales executive to join our team based at our Renault Dealership selling new and used vehicles. The ideal candidate will have previous motor trade experience or have a proven sales background within a customer facing role. You must have a passion for sales and customer satisfaction is key. Have the ability to engage with customers and build a rapport. Be well presented with a desire to succeed, and an heir of confidence about you.

We operate a highly successful team and we are about creating loyal, long term future customers.

Main Duties -

  • To sell and promote the sale of all new and used vehicles in line with all aspects of dealership and manufacturer policies
  • To create and maintain a positive customer-friendly sales environment whilst taking responsibility for the day-to-day maintenance and presentation of the showroom
  • To always be prepared to receive and process new customer enquiries (via telephone, walk-in and email)
  • To guide and inform the customer whilst being able to give a competent and enthusiastic presentation of all of the vehicles within the product range
  • To achieve both new and used vehicle sales targets along with secondary accessory and financial services targets
  • To achieve a high level of customer satisfaction as reported in the monthly customer satisfaction analysis and KPI's
  • To ensure all customers are handled with Family-like Care
  • To ensure company processes are followed to improve Customer Satisfaction and retention. This includes embracing Customer Satisfaction Action Plans, proactively selling Service Plans and following up finance renewal leads
  • To adhere to agreed staff development plans and undertake manufacturer training and e Learning modules to achieve required certification levels
  • Record all new and used sales enquiries along with all sales activity in the appropriate sales control/dealer marketing system
  • Offer/carry out a vehicle demonstration drive with all new customer enquiries
  • To maintain a high level of product knowledge along with a detailed understanding of all current dealer and manufacturer marketing programmes

• You will possess a valid UK drivers licence.

• Working hours are between 8:30 and 18:00 Monday – Saturday with a day off during the week for working a Saturday - Sundays on a rota basis 11:00 – 16:00

Benefits of working for us –

  • 23 days holiday plus bank holidays (After 2 years continuous service)
  • Pension scheme
  • Health & wellbeing benefits
  • Group life insurance
  • Staff discount on vehicle purchases
  • Staff discount on car servicing & repairs
  • Long service and loyalty incentives
  • Staff referral scheme
  • In-house, manufacturer & professional qualifications
  • Team building and reward events
  • Christmas Bonus
  • Company Car

Job Types: Full-time, Permanent

Salary: upto £60,000

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