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Service Adminstrator , Startin of Worcester

from: 18 September 2026 to: 30 September 2026

Salary

£25,500

Driving licence required

No

We have an exciting opportunity for an enthusiastic and highly organised Service Administrator to join our busy and successful After Sales team.

Working behind the scenes, you'll play a vital role in supporting our Service Advisors and workshop, making sure everything is prepared, organised and ready to go.

This role has less direct customer interaction than a traditional Service Advisor position and is perfect for someone who thrives on administration, planning and keeping a busy department running smoothly.

The Role

  • Prepare customer paperwork and job packs in advance of scheduled bookings.
  • Review upcoming workshop bookings to ensure everything is ready ahead of the customer's arrival.
  • Check and chase parts required for future bookings.
  • Liaise with the Parts Department to ensure parts are available at the right time.
  • Support Service Advisors with administration and preparation of documentation.
  • Identify any missing information or potential issues before the day of the booking.
  • Maintain accurate records across our dealership systems.
  • Assist with warranty, invoicing and general Service Department administration.
  • Work closely with the Service Advisors, Workshop Controller and Parts team.
  • Help keep the department organised and one step ahead of the daily workload.

About You

We're looking for someone who is:

  • Extremely organised with excellent attention to detail.
  • Proactive and able to plan ahead rather than wait for problems to arise.
  • Confident managing multiple tasks and priorities.
  • A strong communicator who enjoys working as part of a team.
  • Comfortable working within a fast-paced environment.
  • Confident using IT systems and completing detailed administration.
  • Experienced within an automotive Service or After Sales environment would be highly advantageous.

You'll be joining a busy and experienced After Sales team where your organisation and preparation will make a real difference to how efficiently the department operates every day.

If you're someone who loves being organised, enjoys getting ahead of the workload and takes satisfaction from making sure everything is in the right place at the right time, we'd love to hear from you.

Apply today and become an important part of the Startin Group After Sales team!

Benefits

A supportive, friendly, family-run working environment ✔ Opportunity to work with a premium brand and receive ongoing manufacturer training ✔ Highly competitive pay structure and benefits ✔ 23 Days holiday increasing to 25 after 5 years continuous service ✔ Career progression within a growing multi-brand group ✔ Christmas Bonus ✔ Team building & rewards events ✔ Employee referral scheme ✔ Staff discount on vehicles purchases, car servicing and repairs

Location

Startin of Worcester

Department

Aftersales

Working Hours

37.5 Hours per week

Finance Disclosure

Startin Group Ltd and Thomas Startin Junr Ltd are Appointed Representatives of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd's permissions as a Principal Firm allows Startin Group Ltd, Thomas Startin Junr Ltd to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required

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Thomas Startin Junr Ltd- Company Number 00300464. Startin Group Ltd- Company Number 00543964. FCA No. 521602. Registered in England & Wales. Registered Office: Address: Far Moor Lane Coventry Highway, Redditch, Worcestershire, B98 0SD.   Data Protection No: Z4981084, ZA013456