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Covid 19 Update - Sales and Service departments now fully open

Data Privacy

Here at Startin Group* (Head Office, Far Moor Lane, Coventry Highway, Redditch, B98 0SD) we take your privacy seriously and will only use your personal information for the following purposes to administer your account and to provide the products and services you have requested from us. Informing you during contact and for marketing purposes, gaining your consent about the way your data is obtained and processed by us, is a legal requirement of The General Data Protection Regulation (GDPR) which became law in May 2018.

We will contact you as advised with our manufacturer partners**and our nominated partner suppliers** to ensure the ongoing safety and care of your vehicle and any policies are maintained, and where consent is provided the replacement of your vehicle and car care related products.

We cross check your data with the DVLA to ensure accurate and timely communications can be made. We track data around email interaction to understand whether communications have reached you e.g. MOT reminders. We check driver and vehicle profiles including drive time, vehicle age and type of work due to help prioritise customer contact. We combine data from various sources* into one place, to deliver a more personalised experience to you. Where requested by a manufacturer we represent we will share your information with the relevant automotive manufacturer.

We take steps to ensure that any businesses that we work with have security protocols and policies in place to manage and record your data privacy and preferences correctly and that your data is stored securely. The security of your data is paramount. Documentation can be supplied on request from the person with nominated responsibility for Data Protection within our group:

Under the General Data Protection Regulations you have the right to:

Request copies of your data, rectification of your data, erasure of your data, object to us or restrict the processing of your data and where our system allow, give electronic access to copies of your data in a digital format.

*Startin of Redditch, Startin Honda, Startin Škoda & Startin of Worcester.

**Full listing of our “Manufacturers” and “Nominated Suppliers” together with “Various Sources” can be found below.