Booking Advisor , Startin Honda

from: 29 September 2026 to: 16 October 2026

Salary

From £14 an hour

Driving licence required

No

We have an exciting opportunity for a friendly, enthusiastic and customer-focused Booking Advisor to join our busy Aftersales Contact Centre, based at our Honda dealership in Worcester.

You'll play an important role in keeping our workshops busy and our customers coming back to Startin Group for all their servicing, MOT and maintenance needs.

From handling incoming enquiries to proactively contacting customers about upcoming servicing, you'll be at the heart of building strong customer relationships and supporting the success of our wider Aftersales teams.

The Role

Handle calls, emails and enquiries for servicing, MOTs, repairs and maintenance.
Proactively contact customers to arrange future service appointments.
Help maximise workshop diaries by securing bookings from returning and priority customers.
Follow up missed appointments and outstanding work.
Accurately schedule appointments across our dealership systems.
Promote relevant Aftersales products and services to customers.
Build positive, long-lasting customer relationships.
Work closely with Service Advisors and dealership teams to achieve targets.
Deliver a friendly, professional and exceptional customer experience.

About You

We're looking for someone who is positive, confident and loves speaking to people.

You'll ideally have:

Previous customer service, contact centre, telesales or customer support experience.
Excellent verbal and written communication skills.
A friendly, enthusiastic and professional approach.
Confidence speaking with customers over the telephone.
The ability to work towards individual and team targets.
Strong organisation and attention to detail.
Good computer literacy.
A willingness to learn and develop your automotive knowledge.

Previous motor trade experience would be advantageous, but it's not essential – we'll give you the support and knowledge you need to succeed.

Flexible Working Hours

We understand that flexibility matters, which is why this role offers 22–30 hours per week with options around how those hours are worked.

Monday and Tuesday working is required
Starting time of 8:30am
Option for shorter working days or a condensed working week
Additional extra hours may be available for holiday cover and business requirements

If you're enthusiastic, organised and great with people – and want a flexible role where you can make a real difference – we'd love to hear from you!

Apply today and become part of the Startin Group team!

Benefits

A supportive, friendly, family-run working environment ✔ Opportunity to work with a premium brand and receive ongoing manufacturer training ✔ Highly competitive pay structure and benefits ✔ 23 Days holiday increasing to 25 after 5 years continuous service ✔ Career progression within a growing multi-brand group ✔ Christmas Bonus ✔ Team building & rewards events ✔ Employee referral scheme ✔ Staff discount on vehicles purchases, car servicing and repairs

Location

Startin Honda

Department

Booking Centre

Working Hours

Flexible 22-30 hours per week

Apply for this job

Monday - Friday	{{weekdays}}
Saturday	{{saturday}}
Sunday	{{sunday}}

Monday	{{monday}}
Tuesday	{{tuesday}}
Wednesday	{{wednesday}}
Thursday	{{thursday}}
Friday	{{friday}}
Saturday	{{saturday}}
Sunday	{{sunday}}

Booking Advisor , Startin Honda

The Role

About You

Flexible Working Hours

Finance Disclosure

{{title}}

{{title}}

{{title}}

{{title}}

{{title}}

{{title}}

{{title}}

{{title}}

{{title}}

{{title}}

{{title}}

{{title}}

Mandatory attributes :

Optional attributes :

Example:

{{title}}

{{title}}

{{title}}

Share this page

{{tab}}

From {{ prefix }}{{ price }}

{{ make }} {{ model }} {{ version }}

{{dataValue}} {{dataUnit}}

{{dataTitle}}

{{dataValue}} {{dataUnit}}

{{title}}

{{title}}

{{title}}

{{title}}

{{title}}

{{title}}

{{title}}

{{title}}

Used Car Shortlist

{{car.manufacturer}} {{car.model}}

{{car.version}}

{{ title }}

{{regyear}} {{manufacturer}} {{model}}

{{version}}

{{dataTitle}}

{{dataValue}} {{dataUnit}}

{{dataTitle}}

{{dataValue}} {{dataUnit}}

{{category.replace(/([A-Z])/g, ' $1').trim()}}

From £{{price}} or £{{monthlyPrice ? monthlyPrice : 'POA'}} p/m

Select Your Model

£{{store.cw.litRegularPayment}}PM

£{{store.cw.litRegularPayment}}