We are part of a multi-franchise family owned group with a passion for success and great customer service. This role based in Redditch at a market leading dealership selling new and used vehicles from ongoing growth we are looking to recruit a sales executive. Previous motor experience isn’t essential however other previous sales roles would be beneficial. You must have a passion for sales and customer satisfaction is key. We offer superb on target earnings uncapped and a company car.
Essential skills are a high level of interpersonal skills, presentation skills, qualification skills and the ability to close.
We operate a highly successful team and we are about creating loyal, long term future customers.
Main Duties –
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To sell and promote the sale of all new and used vehicles in line with all aspects of dealership and manufacturer trading policies
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To create and maintain a positive customer-friendly sales environment whilst taking responsibility for the day-to-day maintenance and presentation of the showroom
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To always be prepared to receive and process new customer enquiries (via telephone, walk-in and email)
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To guide and inform the customer whilst being able to give a competent and enthusiastic presentation of all of the vehicles within the product range
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To achieve both new and used vehicle sales targets along with secondary accessory and financial services targets
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To achieve a high level of customer satisfaction as reported in the monthly customer satisfaction analysis
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To ensure all customers are handled with “Family-like Care”
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To ensure company processes are followed to improve Customer Satisfaction and retention. This includes embracing Customer Satisfaction Action Plans, proactively selling Service Plans and following up finance renewal leads
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To adhere to agreed staff development plans and undertake manufacturer training and eLearning modules to achieve required certification levels
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Record all new and used sales enquiries along with all sales activity in the appropriate sales control/dealer marketing system
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Offer/carry out a vehicle demonstration drive with all new customer enquiries
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To maintain a high level of product knowledge along with a detailed understanding of all current dealer and manufacturer marketing programmes
Please email your CV and covering letter to the General Manager richard.hunt@startingroup.co.uk
Competitive Salary and Great company benefits:
- 23 days holiday plus bank holidays (After 2 years continuous service)
- Pension scheme
- Health & wellbeing benefits
- Group life insurance
- Staff discount on vehicle purchases
- Staff discount on car servicing & repairs
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Team building and reward events
- Christmas Bonus