We Listened: Parking at Startin Redditch Is Now Easier

At Startin Group, we know that a good customer experience starts before you even step into the showroom.

That is why we have made an important improvement at our Startin Redditch site, home to Startin Kia Redditch and Startin BYD. After listening to customer feedback, we have moved our customer parking to the front, roadside-facing area of the site, making it easier to find, easier to access and much clearer when you arrive.

We listened to customer feedback

Customer feedback plays a huge part in how we improve our dealerships. While our Redditch site brings together two exciting brands in Kia and BYD, we understood that parking could sometimes feel less obvious than it should.

For some visitors, knowing where to park was not as straightforward as we wanted it to be. So, rather than simply accepting that, we made a change.

Our new customer parking area has been created to make your visit feel simpler from the moment you arrive.

More parking, easier access and less confusion

The new roadside-facing customer parking area gives visitors a clearer and more convenient place to park when visiting Startin Kia Redditch or Startin BYD.

The improvements are designed to help with:

Easier access from the front of the site

More customer parking spaces

A clearer arrival experience

Less confusion over where to park

A smoother visit for sales, service and aftersales customers

Whether you are visiting for a test drive, collecting a new car, exploring the latest Kia or BYD models, booking into service or speaking to our team, parking should now feel much more straightforward.

A better first impression of the site

We want every Startin Group dealership to feel welcoming, organised and easy to use. The new parking layout at Startin Redditch helps us deliver that.

By moving customer parking to the front of the site, visitors can now arrive with more confidence and spend less time working out where to go. It also gives the site a cleaner, more customer-friendly feel from the road.

It may sound like a simple change, but these small details make a real difference to the overall experience.

See the new parking layout before you visit

To help customers even further, we have captured new drone footage and video content showing the updated parking area at Startin Redditch.

We also have in-car video footage showing the route into the customer parking spaces, so visitors can see exactly where to go before they arrive.

This is especially useful for first-time visitors, customers attending appointments, or anyone visiting the site during busy periods.

Visit Startin Kia Redditch and Startin BYD with confidence

Our Redditch site is home to Startin Kia Redditch and Startin BYD, giving customers access to new and used vehicles, electric and hybrid models, servicing, MOTs, parts and aftersales support.

With the improved customer parking now at the front of the site, your visit should feel easier from the moment you turn in.

Whether you are coming to view a car, book a test drive, attend a service appointment or speak to our team, we look forward to welcoming you to Startin Redditch.